tennyson.
Mental health service consulting backed by clinical insight
You can improve therapeutic outcomes using service design
Person-centred support doesn’t start or end with a single consultation, the beginning of therapy, or the first interaction with a support worker. Trust begins the moment someone first interacts with your service. When the entire journey—from first contact to ongoing care—is clear, simple, and trustworthy, people engage more deeply and therapeutic outcomes improve, driving acquisition and retention. Our focus is designing seamless mental health experiences that truly make a difference.
What we do
We design mental health supports and services that are clinically informed, person-centred, and built to last. Whether you’re starting fresh or improving what’s there, we turn good ideas into real-world impact—for the people using the service and those delivering it.
Strategic consulting for or mental health products and services
Designed and delivered by mental health professionals
As counsellors and service designers, we bridge therapeutic insight with business strategy. We design support services that feel clearer, more human, and easier to access—because better, more trustworthy experiences lead to better therapeutic outcomes.
How we can work with you
Projects
Got a specific project you need help with? Whether it’s designing a new program, fixing part of a service, or bringing an idea to life, we help you focus, get organised, and move it forward without overcomplicating things.
For example, leading or supporting the design of a new intake and onboarding experience for an NDIS provider, improving clarity and reducing drop-offs for people accessing psychosocial support
One off consult
Book a one-off session to get honest feedback, bounce ideas around, or gut-check a direction. It’s like a brain-pick, but with real-world experience behind it.
For example, reviewing conceptual ideas for a digital wellbeing tool and providing advice on service flow.
Facilitation
We run simple, practical workshops that help teams work through tricky problems, get aligned, and make a plan.
For example, a strategy workshop to help define a value proposition and prioritise features for a new service launch or improvement
Ongoing support
We can provide regular check-ins to offer advice, review your work, and help you keep things on track. It’s flexible support, tailored to what you need, whether you're starting out or scaling up.
For example, providing monthly mentoring for an NFP designing a trauma-informed youth mental health program, supporting their internal team with feedback, tools, and strategy
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!